Skin Renewal Center at Southern Dermatology
Our Return Policy
The Skin Renewal Center at Southern Dermatology wants you to be happy with the recommended skincare products you have purchased from our office. Our return policy for cosmetic products and makeup is as follows.
- Product returned within 45 days unopened (no seals or wraps removed) will be accepted for a full refund.
- Products, including makeup, that have had the seal or wrap broken cannot be returned, as these products can no longer be resold.
- If you have an adverse reaction to a product within the first 45 days from your purchase, we will provide a full refund or credit to your account. Please note an adverse reaction form will need to be signed by the patient so that we may note this with the product manufacturer. Adverse reactions after 45 days from the date of purchase will need to be documented and a credit will be provided for an alternative product in our office.
- We are unable to accept returns and provide full refunds for products that are returned after 45 days from the purchase date unless there is a product defect within the expiration window.